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The Ultimate Guide to TikTok Strategy for B2B Businesses

The Ultimate Guide to TikTok Strategy for B2B Businesses

Stella Gradiana
December 17, 2024

TikTok has transformed from a platform dominated by Gen Z users into a marketing powerhouse with a diverse and engaged audience. While the platform initially gained popularity with users under 24, recent data reveals that 63.8% of TikTok users are now aged 25 and above. This shift places many company CEOs, managers, and decision-makers within the app’s active demographic.

For B2B businesses, this presents a golden opportunity to tap into a platform that combines entertainment, education, and networking. Additionally, short-form videos—TikTok’s core content—are becoming increasingly influential in the B2B decision-making process. Research shows that B2B buyers are more open to engaging with brands through engaging and informative social videos than ever before.

Challenges and Opportunities for B2B Marketers on TikTok

Marketing on TikTok isn’t without its hurdles, but for every challenge, there’s an equally compelling opportunity. By understanding the platform’s unique dynamics and audience behavior, B2B brands can leverage TikTok to achieve meaningful business results. Let’s dive into some common challenges B2B marketers face and how TikTok turns these into opportunities.

Challenges

Misconception About Audience Relevance

One of the biggest hurdles for B2B marketers on TikTok is the perception that the platform is dominated by Gen Z users who lack purchasing power. This outdated view often leads to skepticism about TikTok’s relevance for professional marketing. However, data shows a shifting demographic, with 63.8% of TikTok users now aged 25 and above. This group includes entrepreneurs, managers, and even CEOs who actively influence or make purchasing decisions. Ignoring this growing professional audience means missing out on a significant opportunity to connect with decision-makers in a creative way.

Difficulty Aligning Content with Brand Identity

B2B marketing often relies on formal, polished messaging to establish credibility, which may seem incompatible with TikTok’s fun, casual, and trend-driven environment. Creating content that aligns with a brand’s identity while engaging TikTok’s audience can feel like walking a tightrope. However, this challenge pushes brands to rethink their communication style, finding innovative ways to humanize their services without losing professionalism.

Uncertainty About ROI

For many marketers, LinkedIn is the tried-and-true platform for B2B campaigns because of its clear ROI metrics and professional audience. TikTok, by contrast, is a newer frontier for B2B marketing, and its ROI potential may not be immediately clear. Many marketers question whether time and resources spent on TikTok will translate to tangible business outcomes, such as lead generation or sales.

Resource-Intensive Content Creation

TikTok thrives on creativity and consistency, requiring frequent uploads of high-quality videos that stand out. For B2B teams accustomed to long-form blogs, whitepapers, and traditional ads, creating short, engaging videos can feel like a daunting task. The need for quick editing, on-trend concepts, and compelling visuals may strain marketing resources, especially for smaller teams.

Lack of Control Over Brand Narrative

The fast-paced, trend-driven nature of TikTok can make some brands hesitant to participate. While trends offer opportunities for virality, they may also lead to a loss of control over brand messaging. Marketers might fear that participating in lighthearted or humorous trends could dilute their professional image or fail to resonate with their core audience.

Opportunities

Growing Professional Audience

As TikTok’s user base matures, its professional audience grows. Entrepreneurs, consultants, and decision-makers are increasingly turning to TikTok to share expertise, network, and discover solutions. This shift gives B2B brands a chance to engage with professionals in a setting that feels authentic and less formal than traditional platforms. By positioning themselves as thought leaders, B2B companies can build trust and drive interest.

Creative and Relatable Storytelling

TikTok’s emphasis on authentic, relatable storytelling is a game-changer for B2B brands. It allows companies to move beyond corporate jargon and connect with their audience on a human level. For instance, a SaaS company might create videos that show real-world scenarios of their software solving common business challenges. These narratives are not only engaging but also demonstrate the product’s value in a memorable way.

Advanced Targeting Features

TikTok’s ad platform offers robust targeting capabilities, enabling B2B marketers to reach the right audiences. From interest-based and behavioral targeting to creating custom audiences, brands can tailor their campaigns to connect with decision-makers in specific industries. This precision ensures that marketing efforts are effective and deliver measurable results.

Cost-Effective Advertising

Compared to platforms like LinkedIn, TikTok Ads are often more affordable, making it an attractive option for B2B companies with limited budgets. The lower cost per impression or click allows marketers to experiment with creative campaigns without significant financial risk, making TikTok a great testing ground for innovative strategies.

High Engagement Rates

TikTok boasts some of the highest engagement rates among social platforms, with users spending an average of 95 minutes per day on the app. This high level of engagement provides B2B brands with a unique opportunity to capture attention and create a lasting impression. By participating in trends or leveraging influencer partnerships, businesses can amplify their messaging and reach wider audiences, including potential leads.

While challenges exist, the opportunities TikTok offers for B2B marketers far outweigh the risks. By embracing creativity, tapping into its professional audience, and leveraging its advanced advertising tools, B2B brands can turn TikTok into a powerful channel for growth and brand awareness. Success lies in understanding the platform’s unique dynamics and staying open to experimenting with new, innovative strategies.

Ad Strategies for B2B Success

TikTok Ads provide a diverse range of ad formats, making the platform highly versatile for B2B marketing. Whether your goal is to increase brand awareness, generate leads, or promote thought leadership, TikTok offers tools to create impactful campaigns. Each ad format is designed to engage users in creative and interactive ways, ensuring your message reaches the right audience while maximizing ROI. Here’s a closer look at the most effective TikTok ad strategies for B2B marketers.

1. In-Feed Ads

In-Feed Ads are native video advertisements that appear seamlessly in users’ For You feed. These ads blend into the scrolling experience, making them less intrusive and more likely to engage viewers. They can include direct links to websites, app downloads, or lead forms, allowing businesses to drive measurable actions directly from the ad.

Best Use: In-Feed Ads are ideal for driving traffic to gated resources like whitepapers, case studies, or webinar sign-ups. For example, a SaaS company could use this format to promote a free trial or downloadable eBook, targeting professionals who might benefit from their software.

2. Branded Content Ads

Branded Content Ads involve partnering with TikTok creators or influencers to produce authentic and engaging content that showcases your brand or product. These collaborations tap into the creator's existing audience, leveraging their credibility and creative style to make your message more relatable.

Best Use: For B2B marketers, this format works well when targeting niche professional audiences. For instance, a marketing automation company could team up with a creator known for sharing business growth tips. The creator could demonstrate how the tool simplifies workflows, building trust and interest among their followers.

3. Hashtag Challenges

Hashtag Challenges invite users to engage with your brand by participating in a themed activity and tagging their content with a custom hashtag. This format encourages user-generated content, turning your audience into active contributors to your campaign.

Best Use: B2B brands can use Hashtag Challenges to highlight innovative solutions or showcase their product in action. For example, a company offering collaboration software might launch a challenge asking users to share their “ultimate productivity hacks” while incorporating their tool. This strategy not only promotes the product but also fosters a sense of community around the brand.

4. Spark Ads

Spark Ads allow businesses to boost existing organic content—either their own or from creators—to a wider audience. This format retains the authenticity of organic posts while amplifying their reach through paid promotion.

Best Use: Spark Ads are particularly effective for thought-leadership content or educational series. For example, a consulting firm could boost a video discussing industry trends, positioning itself as an expert and attracting professionals interested in those insights.

Why These Strategies Work for B2B

Each TikTok ad format offers unique advantages tailored to specific campaign objectives. The platform’s emphasis on creativity and authenticity ensures that even professional audiences are drawn to engaging content. By using these ad formats strategically, B2B brands can capture attention, build trust, and drive meaningful results, all while making the most of TikTok's cost-effective advertising options.

Content Ideas for B2B Marketers

Creating engaging content on TikTok starts with understanding what resonates with its audience. B2B brands can focus on building trust, showcasing expertise, and humanizing their services through creative video storytelling.

  1. Behind-the-Scenes
    Show how your company operates, from brainstorming sessions to product development. It builds trust and humanizes your brand.
  2. Quick Tips and Hacks
    Share actionable advice or tools relevant to your industry. For example, a digital agency might post “3 tips to improve your website’s SEO.”
  3. Case Studies or Testimonials
    Highlight customer success stories or before-and-after examples of how your product has driven results.
  4. Educational Series
    Create mini-series focusing on industry insights or professional development tips. This positions your brand as a thought leader.
  5. Day-in-the-Life Videos
    Showcase a day in the life of your team members or clients using your product.

@wework

For the days you just want to get out of the house, we're here.

♬ original sound - WeWork

Collaborating with TikTok Influencers for B2B

TikTok influencers are no longer limited to lifestyle or entertainment niches. The platform is now home to a growing number of industry professionals, thought leaders, and niche experts who create engaging and informative content. For B2B businesses, collaborating with these influencers can be a game-changer in building trust, increasing brand visibility, and driving meaningful engagement. Partnering with the right influencers allows B2B brands to tap into pre-established communities, connect with their target audience authentically, and position their products or services as industry solutions.

Finding Influencers in Your Niche

Identifying the right influencers is critical to a successful collaboration. Instead of focusing solely on follower count, B2B brands should look for influencers who align with their industry, values, and target audience. For instance:

  • Industry Experts: Professionals who share insights, tips, and advice on topics relevant to your business. For example, a SaaS company might partner with a tech consultant who posts about software solutions.
  • Thought Leaders: Influencers who actively discuss trends and innovations in their field. These individuals have credibility and are often followed by decision-makers.
  • Educators or Coaches: Influencers who teach valuable skills or concepts, such as digital marketing experts or leadership coaches. Collaborating with them positions your brand as a resource for professional growth.

Using TikTok’s search and hashtag features is an effective way to discover niche influencers. Platforms like Creator Marketplace or third-party tools like Upfluence and AspireIQ can also help streamline the search process by providing metrics such as engagement rate, audience demographics, and content categories.

Examples of Professional TikTok Influencers

@thechrisdo The secret to doing well in business is to be more confident. David C Baker wrote in his book, The Business of Expertise, the formula to be more confident. Confidence = Opportunity / Capacity. What that means is you just have more clients than you have the ability to do the work. Demand is greater than supply. So you can be more selective. Filter out poor fits. Raise your rates. Ask for concessions. Shot and edited by @Dave Katague #businesstips #businesscoach #smallbusinessmentor #freelancedesigner #freelancedesign ♬ original sound - Chris Do

Some notable TikTok influencers have already made a mark in the B2B space:

  1. Gary Vaynerchuk (@garyvee): A well-known entrepreneur and marketer, Gary shares business advice, branding insights, and motivational tips that resonate with professionals and decision-makers.
  2. Vanessa Lau (@vanessalauco): A social media strategist who helps small businesses and entrepreneurs build their brands online. Her tips are actionable and widely appreciated by startups and professionals.
  3. Chris Do (@thechrisdo): A creative entrepreneur and business coach who provides practical insights into design, business, and branding. His content is ideal for B2B brands targeting agencies or creative teams.

Collaborating with influencers like these can elevate your brand's credibility, showcase your offerings in a relatable manner, and build trust within your target audience.

Evaluating the Success of Influencer Partnerships

To maximize ROI, it’s essential to measure the impact of your influencer collaborations. Key performance indicators (KPIs) should align with your campaign goals, whether that’s driving website traffic, increasing brand awareness, or generating leads. Some metrics to consider include:

  • Engagement Rates: Monitor likes, comments, shares, and saves to evaluate how well the content resonates with the audience.
  • Click-Through Rates (CTR): If your campaign includes a call-to-action, such as a link to a whitepaper or webinar, track how many viewers take action.
  • Lead Generation: Count the number of leads or sign-ups driven by the influencer’s content.
  • Audience Sentiment: Review comments and audience reactions to gauge how your brand is being perceived.

Additionally, request reports from influencers to gain insights into reach and impressions. Tools like Google Analytics, UTM codes, and TikTok’s ad manager can further help track conversions and traffic from influencer campaigns.

By carefully selecting influencers and tracking their performance, B2B brands can unlock the potential of TikTok to build meaningful connections, amplify their messaging, and drive results.

Examples of B2B TikTok Success

@shopify

the main character of Black Friday weekend: entrepreneurs

♬ original sound - Shopify

B2B brands are already making waves on TikTok by creating compelling and informative content. Here’s how some companies are succeeding:

1. Adobe

Adobe launched a creative challenge on TikTok, inviting users to showcase their design skills using Adobe tools. This campaign engaged a community of creative professionals and promoted Adobe’s relevance to freelancers and agencies.

2. Shopify

Shopify uses TikTok to connect with small business owners, offering tips, case studies, and tools to grow their businesses. Their content resonates with entrepreneurs looking for easy-to-digest resources.

3. Salesforce

Salesforce combines humor and thought leadership to engage its audience on TikTok. By sharing relatable content, such as “a day in the life of a sales professional,” alongside snippets of company events and CSR initiatives, Salesforce makes complex enterprise solutions approachable and humanizes its brand.

4. Semrush

Semrush, a digital marketing and SEO tool, creates TikTok content focused on industry tips, such as “How to find the best keywords for your business.” These videos provide real value to marketers and small businesses, reinforcing Semrush’s authority in the digital marketing space.

@semrush Finding the right tab on a digital marketers laptop is like looking for a needle in a haystack 😅 #digitalmarketing #marketingdigital #marketingteam ♬ Sound ig - FlppiTker

5. Monday.com

Monday.com, a project management tool, uses TikTok to demonstrate how its platform simplifies work processes. Their engaging, real-world examples of solving common productivity issues resonate with teams across industries, showcasing how the tool can streamline collaboration for businesses of all sizes.

6. HubSpot

HubSpot’s TikTok content includes marketing hacks, business insights, and industry trends. By positioning themselves as thought leaders and providing free value to their audience, HubSpot attracts professionals and small business owners looking for growth tools.

The Time for B2B on TikTok Is Now

TikTok is no longer just a platform for entertainment—it’s a space for education, networking, and business inspiration. Its growing professional audience and innovative content formats make it a powerful tool for B2B marketers. By overcoming initial hesitations and embracing TikTok’s creative opportunities, B2B businesses can build stronger relationships, enhance brand awareness, and influence decision-makers like never before.

Ready to take your B2B strategy to the next level? Let’s begin!

Looking to unlock your campaign’s full potential? At KPI Media, our performance marketing expertise is here to help your business succeed. Book a free consultation with our Chief Growth Officer today (a $250 value) — let’s get started!

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